FAQ

Frequently Asked Questions

FAQs

Know that thing that you don’t know in seconds. Our frequently asked questions section is a wealth of grooming answers. 

As one of the leading companies in the field of skin care – with more than 20 years of experience – our products always cater for the needs of our consumers, who place a great deal of faith in us. If you’ve got questions about WISPRO, Quality Assurance and the Environment or about orders, check out our Frequently asked questions.

Question

We have teamed up with some of your favourite retailers and wholesalers across Uganda and East Africa so you can reach out  and buy WISPRO products from any of your nearest store location.

Question

We’ve got a thing called the 90-Day Trial. We created our Look Good/Feel Good policy so that if you’re not fully sure about any purchase you’ve made with us, you can easily return it. All you need is to provide us with a proof of purchase and original packaging. Returns made within 90 days of purchase qualify for a full refund or exchange.

Question

Yes, we can manufacture a wide range of creative and high quality skin care and hair care products that can be your custom branded product line. Please email us at wispro@wispro.biz and we will find the closest Representative. You may also call us at +256 200 947777 to speak directly to a Sales and Product Specialist.

Question

Yes. All skin care and body care products manufactured by Wispro are certified with a UNBS Distinctive Quality Mark. It is a requirement that all products covered by compulsory standards must be certified by UNBS before they are allowed on the market. This is intended to provide assurance to our consumers that the goods on the market are safe and healthy.